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BUSINESS SUPPORT AND SERVICS
B. Distributing Mail
In some organisations, a front desk receptionist oversees the distribution of incoming and outgoing mail. When mail arrives, the receptionist sorts it, eliminating junk mail and identifying those of the highest priority. He then distributes it in a manner his employer has prescribed. He may either hand deliver each piece directly its respective recipient or place the parcels in an appropriate interoffice mail slot. He also signs for priority or overnight packages as they arrive. On a daily basis, he prepares outgoing mail for pickup by the postal service or overnight courier. Weighing each letter and package using a postal scale, he applies the proper amount of postage to each piece. If an individual or business needs documents in a rush, the receptionist contacts a messenger service and provides all necessary instructions.
Front office / Reception
One of the main purposes of developing a marketing plan is to set the company on a specific path in marketing. WEMS SECURITY & DD SERVICES Pvt. Ltd. helps in acquiring marketing share, increasing customer awareness, and building a favourable business image. We also help layout the necessary budget and resources needed to achieve the goals stated in the marketing plan. "... a good business plan can help to make a good business credible, understandable, and attractive to someone who is unfamiliar with the business. Writing a good business plan can’t guarantee success, but it can go a long way toward reducing the odds of failure."
Labour management is important because this is the backbone of any business and poor industrial relations can mean that productivity will be low and staff turnover will be high. If you want the most from your employees then it is vital that all consideration and care is put into good labour management. Staff should feel valued and if you allow them to contribute their skills and experience they will often be able to give the company even more than what could normally be expected. The most successful businesses around the world are known for their imaginative and effective approach to labour management.
A front desk receptionist serves as the face of her employer. She is the first, and sometimes only, a person whom the guests of the small business meet. Although this is an entry-level role, the receptionist needs a great deal of skill performs the many tasks. A successful Receptionist must be both an excellent communicator and strong administrator. She also must comfortably interact with individuals of all professional levels.
Sales and Marketing Resource management
One of the main purposes of developing a marketing plan is to set the company on a specific path in marketing. WEMS SECURITY & DD SERVICES Pvt. Ltd. helps in acquiring marketing share, increasing customer awareness and building a favourable business image. We also help layout the necessary budget and resources needed to achieve the goals stated in the marketing plan. "... a good business plan can help to make a good business credible, understandable, and attractive to someone who is unfamiliar with the business. Writing a good business plan can’t guarantee success, but it can go a long way toward reducing the odds of failure."
Your help desk is the face of your company. It's step one for customers looking for answers to their immediate questions, whether big or small. Your customer service is typically judged on clients’ help desk interactions, so you can’t afford to let things slide.
The good news? When you supply the help customers need, you solidify your role as their trusted business advisor. You need to make sure you have a plan in place to address all of these incoming services without delay. The trick to ensuring your team remains cool and confident under the pressure is all about utilising Help Desk Management.
B. Quality & Performance
We provide Office Assistant, the ideal candidate, who will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.
A. Greeting Visitors
The primary duty of a front desk receptionist is to greet a business’ visitors. When guests arrive, she warmly welcomes them, sometimes taking their coats and providing refreshments. She may also answer basic questions regarding the business, such as hours of operation, as well as provide customers with a brief explanation of the products and services the firm offers. In addition to in-person greetings, a front desk receptionist is responsible for answering all incoming calls. Depending on the size of her employer, she may use a sophisticated telephone system to accomplish this task. Screening calls as requested, she routes them to their proper recipient, taking and relaying messages as needed.
C. Administrative Duties
According to a report issued by the U.S. Bureau of Labor Statistics in 2009, a front desk receptionist also performs a variety of clerical tasks. She drafts correspondence, prepares financial spreadsheets and creates presentations. In addition, she manages the calendars of senior team members, as well as organises necessary business travel arrangements. She orders office supplies, files documents, makes photocopies and sends and receives faxes. In some instances, she may also perform light bookkeeping tasks.
Help Desk Management
Marketing & Business Plan
WEMS offers a range of Support Services to improve and add value to the work environment of our client allowing them to concentrate on their core business activities. Many of these work solutions have been developed over time, in pace with the growing needs and changes in their business environments.
Our resources listed below -are trained to integrate to the client's requirements with our services becoming an extension to their business needs.
WEMS SECURITY & DD SERVICES Pvt. Ltd.